Thai Airways Business Class Review

This was my first time trying Thai Airways Business Class so I was quite excited – I had high expectations of terrific Asian service. I was not disappointed.

As you would expect the service levels were very high. However, this was not the same at some of the lounges… Find out all you need to know in my Thai Airways business class Review!

Prices and Availability for Thai Airways

Thai Airways Business Class Review – Lounge at Heathrow Terminal 2

Thai Business Class is based at Terminal 2 for check-in. Business-class passengers head to the very back of the check-in area for business class. A man puts your bag on the luggage thing for you which is always nice and must be mentioned in a Thai Airways Business Class Review.

Thai Airways uses the new United Airlines lounge in Terminal 2. It is a LONG walk to the lounge. Even at a fast pace, I would estimate it is about a 20-minute walk from the fast track security area.

Check in desk for thai airways business class at London Heathrow Terminal 2
Thai Airways check-in at Heathrow Terminal 2

The United Airlines Business Class Lounge is quite a nice one. They have an excellent bar and they had a proper cocktail menu which was a nice surprise.

I didn’t use them but I was impressed that they had 8 shower pods that looked shiny and new -again key in a Thai Airways Business Class Review.

Read my Qatar Airways Business Class Review

wines on display in United Airlines lounge Heathrow Terminal 2
Love a selection of wines in a lounge!

The food looked like a standard buffet but it was delicious! Firstly they had some really interesting and tasty gourmet salads eg couscous and chargrilled cauliflower and quinoa and ottolenghi type things.

The Penang Beef was absolutely delicious. I also had some Spanish chicken which was very tasty. I was very impressed with the food.

different salads on display in united airlines lounge heathrow terminal 2
A healthy meal before your flight!

The United lounge has a nice sort of reading room area. They had a good selection of newspapers but a rather average range of the usual free magazines.

A few of the power points didn’t work which was a bit annoying as I had to keep moving seats. Finally, after the long walk to the lounge, the actual gate was nice and close.

If you are looking for somewhere amazing to stay in Thailand check out my review of the amazing Kamalaya on Koh Samui

Do you need a Visa?

It can be a real pain trying to figure out if you need a visa for a country and then all the hassle of figuring out how to apply, how long you can go without your passport, when the embassy is open etc.

iVisa has completely revolutionised this process and put it all online and make it super simple and paper and hassle free! Pay using your credit card.

Check if you need a Visa

Thai Airways a350 Business Class Flight London to Bangkok (12 hours each way)

There is a 1-2-1 configuration on Thai Airways business class seats on the A350. There was no wifi on the flight, Thai Airways Business Class is a little low on entertainment options compared to some of the other big airlines.

100 movies are not that much these days and the tv offer was very limited. Having said that there were some good new release movies that I wanted to see in Royal Silk Class.

Read my Malaysia Airlines Business Class Review

in flight entertainment screen on thai airways business class
Thai airways business class has a nice sized in-flight entertainment screen
thai airways business class seat with pillow
Thai Airways business class seat in upright position

⇒ Thai Airways flies to a large range of destinations including Brisbane, Busan in Korea, Switzerland, Vietnam, Hong Kong, South Africa, Kathmandu, Kuala Lumpur, London, Melbourne, New York City, Perth, Rome, Seoul, Singapore, Sydney, Tokyo and Austria.

thai airways business class seat foot rest and storage area
For your feet once the seat is extended
thai airways a380 business class seat with seat belt

I highly recommend you book a K business class seat rather than a J seat. The K business class seats are next to the window so have far more privacy than the J seats which are on the aisle.

The food on Business Class Thailand Airways was excellent. I went with the Thai options and the green curry beef was excellent. Thai serve Veuve Clicquot in Royal silk business class which made me very happy.

The bathrooms on board were also excellent.

business class to bangkok thai airways slippers
Love some in flight slippers!
thai airways a380 business class furla in flight amenities bag
The Furla amenities bag

I was impressed that my amenity kit was Furla albeit it was a little plain. Thai Business Class also provides these light slippers which are a fantastic idea.

On a long flight, you do want to take off your shoes and you don’t want to have to put them back on to go to the bathroom. These little slipper-ettes were perfect.

Apart from that, there is one small container of moisturizer and a lip balm as well as toothpaste etc etc.

Thai Airlines Royal Thai Silk Lounge C Gate Bangkok

Only the Royal Silk Lounge at the C gates appeared to have a shower (I later found out that the lounge at the E gates also has showers). The bathroom was huge.

It was a little tired but I absolutely didn’t care at this stage as it was all about getting a shower.

thai airways business class a380 review toiletries in the bangkok lounge
Toiletries in the lounge at Bangkok Airport
business class london to sydney shower at bangkok airport thai airways lounge
There was a nice big shower in the lounge
heathrow to bangkok thair airways lounge at bangkok airport
Snack time!
Shortcut Travel Toolkit
Ready to Book? Here are my travel favourites:

⇒ For accommodation Booking.com – great prices, great clear layout of accommodation options & brilliant for cancellation (& good photos!)

⇒ Or feel like a local by staying at an airbnb or having one of their great local experiences Airbnb

⇒ For flights skyscanner.net – always have the cheapest prices and great tools to help easily figure out if it would be better to leave the day before etc

⇒ For car hire rentalcars.com – huge range of options and a price match guarantee

⇒ Every trip is improved if you know at least a little bit of the local language – Rosetta Stone is the best and often have great getting started deals.

Skip the Line tours – Viator have over 14,000 of these – I am always so happy when I have pre-booked one of these! And you can cancel most Viator tours with full money back if you’re more than 24 hours out

⇒ And finally and super important – Roam Right for Travel Insurance have an excellent rating and lots of choice. I particularly like their policies that just cover medical or car rental. They also have great options for adventurous travellers.

thai airways business class london to bangkok path to business class lounge at bangkok airport
Heading to the lounge at Bangkok Airport
business class to bangkok thailand curry and buns in the lounge in Bangkok
Curry snack in the lounge at Bangkok

Due to my shower and a tight turnaround, I didn’t experience much of the lounge at this point in my journey.

Considering flying First Class with Thai? Here is a Review to read first. 

Thai Business Class Review Flight Bangkok to Sydney and return Boeing 747 (9 hours each way)

Business is a 2 by 2 seat configuration for business class passengers both upstairs and downstairs. There was no wifi on this flight.

The key thing on the Boeing 747 is you want to sit in the bubble with a window seat – A or K. This gets you the side locker. Not only could I fit all of my carry on items in the locker I would also use the locker to put my feet on when I went to sleep.

The business class seats on Thai Airlines 747 are old fashioned business eg not a full bed so you are still somewhat upright. However, when you put your feet on the lockers you end up being virtually straight out (if you are 5 foot 5 like me).

Read my British Airways World Traveller Plus Review

screens for thai airways boeing 747 business class
The in-seat screens are not as large on the 747
Thai airways business class seat on the boeing 747
thai airways seat operation pad boeing 747 business class
Ready for a flatbed configuration?

The downstairs business class does not have this – it is just a standard seat near the window for the A seat. I was seat 25A.

However, the seats on the other side of the aisle do not have a window on the window seat but do have a bit more room on the side of the seat rest – these would be the best seats if you were on an overnight flight and couldn’t get into the bubble.

There is little difference between the screen size for the 747 vs the 350 and the entertainment menu is identical.

Dinner on the Thai airways boeing 747 business class
Tuna for dinner
thai 747 business class toiletries
In-flight amenities

On the way back to Bangkok I ate the smoked chicken and then the barramundi with asparagus and orzo pasta which was quite nice.

The guy next to me did the Thai option and it smelt a lot better than mine. The cheeses were decent. I had the Thai Noodle Soup as a snack which was lovely.

Air New Zealand Business Class Lounge Sydney International Airport

sydney International airport is all shiny and new with the latest in retail and food concepts. There are loads of great food options so if you have the time do grab an Aussie breakfast or meal as they will be better than what is on offer in the lounge.

In particular, make sure you grab a proper Aussie coffee before going in the lounge vs their machine offering – I recommend Kitchen by Mike.

Food preparation station with big screen at the Air new zealand lounge sydney airport
Loved these screens!

The lounge for Thai Airways Business Class is the Air New Zealand lounge in Sydney airport. It is a big bright and airy lounge and feels nice and new.

There are quite a few different seating areas and all sorts of seating options. There is a nice big communal table in the food area. There is no bar area as such.

Coffee machine with cups on top at sydney airport
One last aussie flat white before leaving
thai airlines business class review juices at air new zealand lounge sydney airport
Ready for breakfast juices at the Air New Zealand lounge Sydney Airport
yogurt at the Air NZ lounge sydney airport
Delicious yoghurts at the Air New Zealand lounge at Sydney Airport

I visited the Air New Zealand business class lounge for a morning flight so I encountered breakfast. There was a fantastic offering of fruit, yogurts and do it yourself mueslis with self-serve nuts and seeds etc.

There were also some nice bakery options. Hot food-wise there were some very tasty scrambled eggs with chives, sausages, and beans. There was a good selection of nice-looking bread on offer and make your own pancakes machine.

Finally, there was a chef doing these quite tasty little Asian pancakes with fresh coriander and salsa which were very tasty. Coffee was a standard lounge machine and there was standard juice.

A nice bonus was some small glasses of very berry smoothie which were delicious. This is the type of lounge you expect at the Thai Airways Business Class price.

⇒ Looking for a unique experience while you’re in Thailand? Check out Khao Sok National Park

Thai Business Class Lounge in Bangkok

This was not a positive experience. Let’s start with the good news. At Bangkok Airport Thai Airlines Business Class has its own check-in area – Row A. There are even comfy leather poofs you can sit on next to the desk.

Even better than this separate area is that you have your own security and immigration as a Thai business class passenger. I was through in about 5 minutes.

As soon as you enter there is an escalator that takes you through to the main lounge. I’m not sure how it works for other Thailand airlines or for frequent flyer people.

C gate lounge thai airways bangkok airport
Business-class lounge at Bangkok airport for Thai Airways

This was not a great lounge. It was packed when I was there and there were kids running around everywhere. To be fair this was only a couple of days after Christmas but gosh it was not pleasant.

Worst of all they had no champagne. What kind of business class has no champagne in its lounge at its flagship airport? There was only one choice of white wine – a fairly average sauvignon blanc.

And the food looked pretty average. This felt very poor considering what I had paid for my business class plane tickets to Thailand.

soap dispenser lounge bangkok airport
Can you believe this is how soap is dispensed in a business class lounge?

My flight was delayed so I found out that there was another lounge near the E gates. Maybe this one had bubbles – alas, the situation got worse.

Not only were there no bubbles there was no wine No wine at a lounge! They did have showers but I didn’t need one at this point. The food was also terrible – sandwiches without crusts and deep-fried quiches.

It was like going back in time. And there were loads of staff everywhere but they weren’t really doing much.

thai royal silk lounge e bangkok airport chair
A rather dull chair
food royal silk lounge gate e bangkok airport sandwiches
Ugh crustless sandwiches
busines class london to sydney thai airways bangkok business class lounge
The bar at the Thai Airways lounge in Bangkok

The lounge doesn’t make boarding calls. I do get this but I had a delayed flight and the only tv was at the entrance which meant I had to keep getting up and checking.

I asked at the desk and kept being told 5 minutes and the flight would be boarding. I had one wait for 10 minutes and then heard an announcement that my flight was on the last call.

I bolted through the airport and was literally the last person on the plane. All very unnecessary!

Check out my Iberia Business Class Review here

Thai Airways a380 Royal Silk Business Class Flight Bangkok to London

Business is a 1-2-1 configuration. There was no wifi. Once I got on board there was a return to lovely. I finally had champagne and took full advantage – especially as it is Veuve with Thai.

Strangely it was the 4th of the month but the tv and movies in the in-flight magazine did not match the selection on the screens. As I had flown to Australia and then back to Bangkok with Thai the previous month I had gone through that selection in fairly heavy detail.

The selections on my screen were the same as the previous month.

business class bangkok to london seat with pillow and headphones
My seat on the flight from Bangkok to London
thai airways review business class section on a380 bangkok to london
Business class section on the a380
thai airways a380 business class amenities bag
The super cute amenities bag
thai airways a380 business class in plane screen and storage locker
Love the storage lockers that come with the window seats

I asked the hostess. She was lovely and went to explore. She came back and said that it appeared they had not been updated and that there wasn’t anything could be done.

Not her fault of course but quite frustrating. On the Airbus on the way over I had been pleased and surprised to find what appeared to be an extra cushion.

Well, it turns out that was a mattress protector type thing – which I only realized when I saw someone put it on their seat. I do wish there was a better explanation of things like this in business class as there is so much variance across airlines and plane models.

Anyway, I had my mattress protector this time.

thai airways a380 bangkok to london business class meal
Time for jam and asparagus!
thai airways business class review a380 thai meal
Delicious Thai treats

I didn’t find much difference between the A350 business class and the Thai Airways a380 business class. I expected the a380 to be a lot better as they normally are but they were even as far as I was concerned.

There was a super cute toiletries bag on this leg – my third from this return flight. The food was excellent again. I went with the Thai option.

The breakfast in the morning was great and the staff was very organized with the fast track passes.

Check out my Air France a 380 Business Class Review here

Review Thai Airways Business Class: The Verdict

I am going to have to go with 4 stars rather than 5 for my Thai Airways Business Class review based on the dreadful experience in the lounge at Bangkok airport on the way back and the average offer in terms of entertainment (exacerbated by the lack of change over on programs from month to month).

Ironic that the best lounge experiences with Thai Airways Royal Silk Class were through their partner airlines. It is very poor to have such an average lounge set up at your flagship airport.

However, the in-flight experience on Thai Airways Royal Silk was excellent on everything apart from the mediocre entertainment experience. I would still fly business class on Thai Airways again.

However, if singapore Airlines Business Class or Cathay Pacific Business Class were the same or not much more I would take them ahead of business class Thai Airways.

Check out my Thai Airways Business Class Review 

Useful Links:

Getting Good deals Business Class Flights:

I tend to use a travel agent for my business class flights – for me, it is London based Trailfinders.

But I do usually also check out Skyscanner which has a good range of business class flights to get a sense of who has good deals for the time in which I am travelling.

Best Boutique Hotels in Bangkok:

Immerse yourself in Bangkok’s China town with a stay at the gorgeous Shanghai Mansion Bangkok.

Compare Prices on TripAdvisorBook Now

A lovely spot for those who want to stay near the shopping of Sukhumvit is Ma Du Zi hotel

Compare Prices on TripAdvisorBook Now

Although it is located in a high rise building Hotel Muse retains a lovely boutique feel and has a great pool

Compare Prices on TripAdvisorBook Now

For modern style and a great spa experience without having to leave your hotel stay at COMO Metropolitan Bangkok

Compare Prices on TripAdvisorBook Now

Pools kamalaya
One of the 2 stunning pools at kamalaya

Tour options in Bangkok:

Top 10 Tours in Bangkok

Traveling solo and like to add on some tours?

Click here for:

Just You Holidays Asia

Exodus Holidays Asia

solo travel in the sand dunes
Great options for travelling solo

Who Paid for What in this Post

I covered all my costs flying with Thai Airways business class. This post does contain affiliate links. That means if you click through and end up making a purchase I will receive a small commission. I just wanted to make sure you were aware.

Like this post? Why Not Pin It?

Flying business class is the top travel luxury that I like to offer myself. This was my first time trying Thai Airways Business Class so I was quite excited – I had high expectations of terrific Asian service. I was not disappointed. As you would expect the service levels were very high. However, this was not the same at some of the lounges…. Read more to discover the full Thai Airways Business Class Review. #luxurytravel #thailand

2 thoughts on “Thai Airways Business Class Review

  1. Jade Copper says:

    This was really valuable information. I can say that well defined and the best Thai airways business class review that I’ve ever read. We can even enjoy the airport lounges free services.

Leave a Reply

Your email address will not be published. Required fields are marked *

CommentLuv badge

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Like this post? Why Not Share It?

Thanks for Sharing!